Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
Army ako help desk phone number.
Provides quick access to installation and travel information training links the latest news and other knowledge centers across the army.
If you need help with your army knowledge on line ako account please contact army knowledge online or call the ako helpdesk at 866 335 2769 or via dsn at 312 560 1110.
Ask the operator to connect you to 866 335 2769.
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As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
You can always contact support at help us army mil.
Https aesd w army mil cac required link email.
866 335 2769 limited support to personal windows computers and no support for personal apple computers.
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Subject include gcss army in the subject line if submitting incident reports via e mail.
The ako help desk number is 866 335 2769 when you are calling commercially.
Army enterprise service desk aesd phone message update.
This change is required in order to support the expanding customer base of the service desks.
Use dsn switch board at 312 560 1110.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
The help desk operates 24 hours a day seven days per week and 365 days per year.
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Tier 1 provides support to various software applications besides gcss army.
A brochure describing the army enterprise service desk.
Army portal for soldiers and da civilians.
Select 2 when prompted to select.
You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil.
Army enterprise service desk worldwide aesd w support for ako enterprise email hours.